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Windows Mobile Device Centre (WMDC) and Outlook 2010 64-bit

Recently, after upgrading my Office to Outlook 2010 64-bit, I plugged my phone in to my standard weekly sync with my Outlook, and up popped a message along the lines of "wrong outlook client". At the same time the sync (or lack thereof) process deleted all my contacts from my phone. After a very quick search I soon dscovered that this is a known problem between WMDC and Outlook 2010 64-bit. The official statement from Microsoft is this:

Question/Issue
"Windows Mobile Device Center (WMDC) no longer syncs with Outlook when 64-bit Outlook 2010 is installed on 64-bit Windows.WMDC also no longer syncs with Outlook if you are using a Click-to-Run installation of Outlook.Upgrading 32-bit Outlook 2007 to 64-bit Outlook 2010 could also result in data loss during first sync with WMDC.

The WMDC will not be upgraded to work with 64-bit Outlook 2010 or Outlook Click-to-Run.

Workaround
"If you need the functionality of WMDC and you have already installed 64-bit Outlook 2010 or Click-to-Run, uninstall Office 2010 and install the standard installation of 32-bit Office 2010.

Otherwise, install the standard installation of 32-bit Office 2010 if you want to continue to use WMDC."

Basically, they released a 64-bit version of outlook and then tell everyone not to install it! and the answer is..wait for Windows Phone 7 that will sync fine. So what do we do in the interim?? I have been forced to now use a 3rd party outlook to Gmail sync, and then sync my phone with gmail, but that is not really a solution.

While they say they are not bringing out a solution, I certainly hope they do, as there are a lot of angry users on the forums currently discussing this very issue!


2 comment(s) for “Windows Mobile Device Centre (WMDC) and Outlook 2010 64-bit”

  1. Gravatar of Vladimir
    Vladimir Says:

    Heh... I've spent a couple of days investigating this problem that I had bumped into as you folks. The answer is that MSOffice(64) does locate its registration in the different location of Registry. That means that applications that are looking for mail client can't find it. That's a pity of MS they didn't provide a sync application, but, at least we are safe from many worms and viruses in our Email! Sic!


  2. Gravatar of KOOS
    KOOS Says:

    Its not working under 32bit as well...totaly f@ckt-up MS...


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